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BLOG

The iiS CAFM Blog is a place where CAFM is presented as a series of anecdotes, observations and opinions: click here.

August 2010

Wabtec Rail chooses Fast Track Help desk & PPM to assist in managing maintenance at their 22-acre site
Part of the Wabtec Corporation, Wabtec Rail is a single source of a complete range of specialist skills, resources and technologies that are helping to make the country's railways better.

May 2010

Thomas Deacon Academy chooses Fast Track Room Booking to manage bookable space
Committed to maximising Student Achievement at every level, the Thomas Deacon Academy opened in September 2007 as the largest of the schools created by the Government's Academy Programme. With 2200 students aged 11-18, the Academy serves Central and Eastern Peterborough whilst drawing students from across the city.

April 2010

EYRE Electrical Ltd chooses Fast Track Help desk & PPM to automate maintenance operations
Eyre is one of the Eastern Regions leading electrical and mechanical contractors.

March 2010

Wiersholm, Mellbye & Bech of Oslo has chosen Fast Track Room Booking to manage corporate conference and meeting facilities
Wiersholm is an internationally oriented law firm dedicated to covering the needs of businesses with regard to strategic advice on business law, operational legal services and litigation, and is Norway's leading firm.

February 2010

CMB Maintenance of Cardiff chooses Fast Track Help desk & PPM to assist in managing its expanding customer base
Automation, tracking and analysis of reactive and planned maintenance tasks are amongst the aims of CMB.

January 2010

Victorian Automobile Chamber of Commerce (VACC)  of Melbourne Australia chooses Fast Track Room Booking
VACC represents the interests of over five thousand small and medium sized businesses in regional and metropolitan Victoria, and it is the premier association for employers and business people in the motor industry in Victoria

December 2009

Nightingale House Hospice chooses Fast Track Room Booking for meetings and conferences
In order to maximise the use and efficiency of available space, Nightingale House has deployed Fast Track Room Booking.

November 2009

Ready Egg Products has chosen Fast Track Help desk & PPM to assist in site maintenance management
Ready Egg is a supplier of egg products to some of the biggest high street names, and has over 400,000 layers.

August 2009

Regent Recruitment Group of Melbourne Australia chooses Fast Track Room Booking to manage bookable space
Regent Recruitment Group / Wallage Executive Group has locations in Sydney, Canberra, and Melbourne (Head office). Regent Recruitment is a recruitment consultancy that assists leading Australian employers to attract and retain talented staff on a contract, temporary or permanent basis.

July 2009

Kent-based Enterprising Opportunities CIC  chooses Fast Track Room Booking for meetings and conferences
Enterprising Opportunities is a Community Interest Company (CIC) and social enterprise, providing employment, work skills and training opportunities for disadvantaged people.

Enterprising Opportunities' services are provided at a local level to benefit the community and employers, particularly in areas of deprivation and growth regeneration.

May 2009

BT Investment Management of Sydney Australia chooses Fast Track Room Booking
Award-winning, Sydney Australia based fund manager BT Investment Management has chosen Fast Track Room Booking as its conference and meeting room management solution.

April 2009

Aberdeen College chooses Fast Track Help Desk and PPM
Aberdeen College has chosen Fast Track Help Desk & PPM as part of its students' advanced evaluation
course work.

March 2009

Lambert Smith Hampton chooses HOSTED Help Desk and PPM
International Property Consultant Lambert Smith Hampton (LSH) has chosen the HOSTED version of Fast Track Help Desk & PPM to assist in its property portfolio management. iiS Partner FM Direct is managing the solution for LSH.

February 2009

Redbridge PCT chooses Fast Track Room Booking
Redbridge Primary Care Trust has chosen Fast Track Room Booking to assist in managing the booking
of rooms and spaces, including resource management associated with catering, A/V equipment and visitors.

December 2008

Palmaris FM Scotland chooses Fast Track Help Desk and PPM
Palmaris FM has chosen Fast Track Help Desk & PPM to assist in managing their customer portfolio, including
help desk, assets and maintenance management automation.

Todmorden Medical Group has chosen Fast Track Room Booking
Fast Track Room Booking has been chosen by Todmorden Medical Group to assist in managing all aspects
of rooms, desks, catering, A/V equipment and visitors.

November 2008

Saxon chooses Fast Track Help Desk to assist with IT support services
Saxon has chosen Fast Track Help Desk to assist in managing their network and information technology
portfolio, including help desk, assets and technical maintenance management automation.

October 2008

A variety of organisations choose Fast Track Room Booking
Fast Track Room Booking has been chosen to assist in managing the booking of rooms and spaces, including
resource management associated with catering, A/V equipment and visitors, by:

n Logica
n Singleton Hospital (Swansea NHS)
n Queenswood Centre, Canada

Aquaclear of Australia chooses Fast Track Help Desk and PPM
Aquaclear has chosen Fast Track Help Desk & PPM to assist in managing their customer portfolio, including help desk,
assets and maintenance management automation.

September 2008

The Power Service chooses Fast Track Help Desk and PPM
The Power Service has chosen Fast Track Help Desk & PPM to assist in managing their customer portfolio, including
help desk, assets and maintenance management automation.

July 2008

Premier FM chooses Fast Track Help Desk and PPM
Premier FM has chosen Fast Track Help Desk & PPM to assist in managing their customer portfolio, including help desk,
assets and maintenance management automation.

A variety of organisations choose Fast Track Room Booking
Fast Track Room Booking has been chosen to assist in managing the booking of rooms and spaces, including resource
management associated with catering, A/V equipment and visitors, by:

n Our Lady's Hospice, Dublin
n National Library of Wales
n International Power plc
n Dundee University Dental School

June 2008

The Foreign and Commonwealth Office has chosen Fast Track Room Booking
Fast Track Room Booking has been chosen by the FCO to assist in managing all aspects of rooms, desks, catering, A/V
equipment and visitors.

Ross House of Australia chooses Fast Track Room Booking
Ross House of Melbourne Australia has chosen Fast Track Room Booking to assist in managing the booking of rooms
and spaces, including resource management associated with catering, A/V equipment and visitors.

May 2008

Ennelbrook Engineering in Ireland chooses Fast Track Help Desk and PPM
Ennelbrook Engineering has chosen Fast Track Help Desk & PPM to assist in managing their customer portfolio, including
help desk, assets and maintenance management automation.

Barking Abbey School has chosen Fast Track Room Booking
Fast Track Room Booking has been chosen by Barking Abbey School to assist in managing all aspects of rooms, desks,
catering, A/V equipment and visitors.

Cofatheq chooses Fast Track Helpdesk & PPM
Fast Track Helpdesk & PPM has been chosen by Cofatheq to assist in managing cyclical asset maintenance, and for reactive
maintenance, including customer management aspects.

April 2008

ASPEN FM  chooses Fast Track Help Desk and PPM
ASPEN FM has chosen Fast Track Help Desk & PPM to assist in managing their customer portfolio, including help desk,
assets and maintenance management automation.

March 2008

Important new customers choose Fast Track Room Booking
St. Martin in the Fields and Parkstone have chosen Fast Track Room Booking to assist in managing all aspects of rooms,
desks, catering, A/V equipment and visitors.

February 2008

Several new customers choose Fast Track Help Desk and PPM
Speechwrite Digital and the Lowry Hotel choose Fast Track Help Desk & PPM to assist managing assets and maintenance
management automation.

January 2008

Fast Track Room Booking chosen by several new customers
Toyota GB and The Bolton Hub have chosen Fast Track Room Booking to assist in managing all aspects of rooms, desks,
catering, A/V equipment and visitors.

LSS chooses Fast Track Help Desk and PPM
LSS has chosen Fast Track Help Desk & PPM to assist managing help desk, asset and maintenance management automation.

December 2007

New customers choose Fast Track Help Desk and PPM
Christmas is coming, but maintenance still needs to get done! Routes to Work and Burrswood choose Fast Track Help Desk
& PPM to assist managing help desk, asset and maintenance management automation.

November 2007

Many new customers choose Fast Track Room Booking
Tower Hamlets PCT, Glasgow Council for the Voluntary Sector (GCVS) and Unity College have chosen Fast Track Room
Booking to assist in managing all aspects of rooms, desks, catering, A/V equipment and visitors.

Several customers choose Fast Track Help Desk and PPM
Regent Group Holdings Ltd and Dunelm Soft Furnishings have chosen Fast Track Help Desk & PPM to assist managing help desk, asset and maintenance management automation.

October 2007

Capsticks chooses Fast Track PPM
Fast Track PPM has been chosen by Capsticks to assist in managing cyclical asset maintenance.

Grosvenor Waste chooses Fast Track PPM
Fast Track PPM has been chosen by Grosvenor Waste to assist in managing waste processing asset maintenance automation.

London & Kent Air Conditioning Ltd chooses Fast Track PPM
London & Kent Air Conditioning has chosen Fast Track PPM to assist in managing cyclical asset maintenance.

September 2007

Many customers choose Fast Track Help Desk and PPM
Quadra Foods, Rulmeca, Dobson and Crowther and Sutton Maintenance, have chosen Fast Track Help Desk and/or PPM to assist managing help desk and maintenance management automation.

Several new customers choose Fast Track Room Booking
Eastleigh Baptist Church, Hillsborough Village Centre and Robert Horne Group have chosen Fast Track Room Booking to assist in managing the booking of rooms and spaces, including resource management associated with catering, A/V equipment and visitors.

July 2007

Game Stores chooses Fast Track Help Desk Windows and Web
High Street household name Game Stores has chosen fast Track Help Desk, utilising both Windows and Web interfaces, to assist in reaching its maintenance management automation goals.

ALMAC chooses Fast Track Room Booking
Booking rooms and other spaces is being automated by ALMAC with the help of iiS Fast Track Room Booking.

June 2007

Pendennis Shipyard chooses Fast Track PPM
Pendennis is one of Europe's premier superyacht service providers, including new build, restoration, refit and repair. Fast Track PPM has been chosen to assist in delivering Pendennis's services.

Cefn College Hostel chooses Fast Track Room Booking
Booking rooms and other spaces is being automated by the College with the help of iiS Fast Track Room Booking.

May 2007

National University of Ireland, Maynooth chooses Fast Track Help Desk & PPM
Fast Track Help Desk & PPM in Windows and Web guises have been chosen by the National University.

Surestart Birchills
The Sure Start Children’s Centres provide integrated education, care, family support and health services. These are key factors in determining good outcomes for children and their parents. Surestart Birchills in Walsall has chosen Fast Track Room Booking to assist in optimising space use.

Manchester University chooses iiS Fast Track
The University has chosen the iiS Fast Track series to assist in administration support.

Ceva Logistics chooses Fast Track Room Booking
CEVA Logistics is a leading global logistics company and designs, implements and operates complex supply chain solutions on a national, regional or global scale. As part of a continuing commitment to space optimisation, Ceva Logistics has implemented Fast Track Room Booking.

April 2007

Horizon Facilities Services Dublin chooses Fast Track maintenance
Fast Track Help Desk & PPM in Windows and Web guises have been chosen by Dublin-based Horizon to assist in managing customer operations.

British Red Cross implements iiS Fast Track Room Booking
The Red Cross has selected Fast Track Room Booking to assist in managing its Central London property portfolio.

OFT implements Fast Track Room Booking
The Office of Fair Trading has implemented Fast Track Room Booking as part of its ongoing commitment to automation. The OFT's broad portfolio of properties and wide spectrum of activities mean that use of space can be mission-critical.

March 2007

Warrington selects fast Track Room Booking
The Warrington Housing Association has picked Fast Track Room Booking to help manage its space in a way that assists its own management and the Community in general.

Northants chooses Fast Track Room Booking
Northamptonshire County Council has deployed Fast Track Room Booking as part of an enhanced effectiveness of property resources initiative.

February 2007

Retford Baptist Church selects fast Track Room Booking
The Church has picked Fast Track Room Booking to help manage its space in a way that assists management and the Community.

Property XL chooses the Fast Track maintenance suite
Full-service maintenance provider Property XL has chosen fast Track Help Desk & PPM to help support the new call centre which has been built to provide support for expanding operations.

EC Harris picks Fast Track Room Booking for new HQ
Professional Services Consultancy firm EC Harris has chosen Fast Track Room Booking to assist in optimising the performance of its new ECHQ complex at Regent Quarter in Kings Cross.

New Deal for Communities (OMBC)
The New Deal for Communities at Oldham Metropolitan Borough Council has chosen Fast Track Room Booking to help manage its rentable space.

January 2007

London Road Community Centre (Anglesey)
The Community Centre is one of the focal points of Holyhead in Anglesey, and has chosen iiS Fast Track Room Booking to assist in managing it's conference facilities and IT suites.

Maintenance (24-7) goes the iiS Fast Track route
Property and maintenance expert Maintenance (24-7), based in Central London, has chosen the iiS Fast Track suite to assist with an enhanced approach to mission critical IT.

Loch Leven Health Centre implements Fast Track Room Booking
The Health Centre has chosen iiS Fast Track Room Booking as a component of its enhanced administration functions.

Anabas Facilities Management  chooses iiS Fast Track
Anabas is a one-stop-shop for effective facilities management, providing a tailored, measured service that delivers the customer-specified targets. The iiS Fast Track series has been implemented to assist in managing customer service call logging.

December 2006

Pinewood Studios Group chooses Fast Track Help Desk and PPM
Pinewood Group comprises the Pinewood, Shepperton and Teddington studios, and is the home of world class film, television and commercial production and post production facilities. Fast Track Help Desk & PPM in Windows and Web guises have been chosen to assist in managing the studio estates.

Deltron Emcon chooses iiS Fast Track for maintenance
Rapidly expanding manufacturer Deltron Emcon (DEM) produces a range of electromechanical solutions, and has chosen iiS Fast Track PPM to help manage its diverse portfolio of factories and distribution facilities.

November 2006

Newspaper Printers Ltd. chooses Fast Track PPM
Fast Track PPM has been chosen to assist in the cyclical maintenance of high-value assets.

MedTel selects Fast Track PPM
MedTel is the UK's most advanced integrated diagnostic imaging, ambulatory surgery and rehabilitation service provider. Fast Track PPM is to be used to enhance MedTel's asset management.

October 2006

Hyde Housing Association selects Fast Track Room Booking
The Hyde Group is one of the largest housing association groups in the country, providing housing and related services to over 75,000 people in London, Kent, Surrey, Sussex, Hampshire, Cambridgeshire, Northamptonshire and Lincolnshire.

September 2006

MITIE Managed Services selects Fast Track Help Desk and PPM
MITIE Managed Services, one of the UK’s leading support services companies, has chosen both the reactive and planned maintenance modules offered by iiS for a client.

August 2006

Institute of Education and The Hospital Group select Fast Track Help Desk
Institute of Education (at the University of London) and The Hospital Group have both selected help desk software from iiS. Both downloaded the free trial system and after testing found it exactly what they needed to manage their maintenance work orders.

July 2006

Capio Hospitals chooses Fast Track Help Desk & PPM
Both Help Desk and Planned Maintenance modules have been chosen by another health based organisation, Capio Hospitals, to increase control over reactive and planned maintenance works.

MPH Accessible Media Ltd selects Facilities Net Room Booking
iiS Room Booking software has been chosen by MPH for their training and conference facilities in Gateshead.

June 2006

Covent Garden Market Authority starts using Fast Track PPM
Covent Garden Market Authority has chosen iiS software on which to manage the scheduled maintenance works throughout the market.

INVESCO choose iiS room booking software
INVESCO has chosen Fast Track Room Booking to manage the rooms and resources within its central London offices. Having reviewed all the main room booking systems on the market it was felt that the iiS offering offered the right features for the investment management firm.

May 2006

Ness Engineering selects Fast Track PPM
Ness Engineering Ltd has selected planned preventative maintenance software from iiS in which to control the maintenance on its clients sites.

Fast Track Room Booking for East and North Hertfordshire NHS Trust
East and North Hertfordshire NHS Trust has chosen Fast Track Room Booking as the scheduling tool for its rooms and facilities.

April 2006

Royal Horticultural Society chooses Fast Track Help Desk & PPM
Both the Fast Track Help Desk and Planned Maintenance modules have been chosen by another well-known organisation, Royal Horticultural Society, to assist in the management of their Woking offices.

Hermes Pension Management and Great Eccleston Village Centre select Facilities Net Room Booking
Fast Track Room Booking systems have been chosen by both Great Eccleston Village Centre and Hermes Pension Management.

March 2006

New Fast Track Help Desk users
Ultracable Ltd, a Bristol based computer company which supports around 250 Customers, and All Global Ltd, a central London data collection agency have both implemented iiS help desk software.

Peacocks Shopping Centre starts using Fast Track PPM
The Peacocks Shopping Centre in Woking has chosen iiS software on which to manage the scheduled maintenance works throughout the centre.

Many more organization choose iiS room booking software, including Defra, IBM UK and Gloucestershire Constabulary
Dundee Industrial Heritage Ltd has chosen Fast Track Room Booking to manage the rooms and resources within its Discovery Point centre. Hereford & Worcester Fire and Rescue Service, and Gloucestershire Constabulary have also decided that the software suited its room booking requirements and other new iiS clients include IBM UK Ltd and Defra (Department for Environment, Food and Rural Affairs).


February 2006

3 More charities choose Fast Track Room Booking
Proving to be a favourite not only with large corporate firms but with small charities alike, Fast Track Room Booking has been taken up by three new not for profit organisations. iiS welcomes the 4 Clocks Project, Great Eccleston Village Centre, and Christ Church Community Services.

January 2006

Alias Hotels and Canterbury Children's Centre choose Fast Track Room Booking
The Hotel Kandinsky in Cheltenham, part of the stylish Alias Hotels chain has taken up iiS software to schedule and book its business meeting and conference rooms.

Learning IT goes with Fast Track Help Desk
SME support company, Learning IT Ltd based in Stirling has chosen Fast Track Help Desk as the system on which to support its clients.


December 2005

The iiS Help Desk client list keeps on growing
Enterprise PLC and Heveco Mushrooms Ltd are two of the latest companies to select software from Intelligent Information Systems. Enterprise PLC chose both the reactive and planned maintenance modules to better manage their clients properties whilst Heveco chose the PPM module for maintenance works within their food factory.

November 2005

The Veterinary Laboratories Agency and CCLA Investment Management Ltd choose Fast Track Room Booking
The Veterinary Laboratories Agency in Surrey and CCLA Investment Management Ltd in London have both decided upon iiS Room Booking software as the best fit system on which to manage their meeting and conference rooms.

Companies in the UK and Africa select Fast Track PPM
Both the Cotswold District Council and Etale Fishing Company in Namibia have chosen Fast Track PPM for their Planned Preventative Maintenance needs. Cotswold council will be using the software to maintain properties throughout it's district, whilst the African Fishing firm will be using it to maintain it's ships.

October 2005

More UK businesses use iiS systems to book their rooms
Brixton PLC, which owns or manages around 25m sq ft of industrial and warehouse space in the UK has selected Fast Track Room Booking for it's London offices, and Fromeside Clinic, a part of the NHS, has also chosen the system for it's buildings in the Bristol area.

Deltec Maintenance selects Fast Track Help Desk & PPM
The reactive helpdesk and planned maintenance package offered by iiS has been taken up by Deltec Maintenance Ltd. Deltec specialises in the control and maintenance of buildings and provides Mechanical & Electrical Maintenance, Facilities Management, Environmental Projects, Installation of New Plant, Water Treatment, Alarms and Hygiene Services.

September 2005

Three more Room Booking customers - a bank, a library and a solicitors
The Bank of Scotland (Ireland) have selected Fast Track Room Booking for their head office in Dublin, whilst the National Library of Scotland have also chosen it after trialling the software and finding the singe sign-on feature of particular use. Flint Bishop & Barnett Solicitors have also ordered Fast Track Room Booking to help manage their offices throughout the East Midlands.

More companies see the value in Fast Track PPM
The Planned Preventative Maintenance package offered by iiS has been purchased by York Racecourse along with Oxfordshire office and conferencing facilities provider, Baptist House.

August 2005

3 new Room Booking customers - Connecting for Health, KITS & Action for Business
Connecting for Health, the internal IT consultancy of the NHS decided upon Fast Track Room Booking as the system most suitable for managing its rooms and spaces. Any organisation responsible for "delivering new, integrated IT systems and services to help modernise the NHS" has make sure it finds the right software and after performing extensive testing of a wide range of system it was obvious that iiS provided the solution of choice. Fast Track Room Booking has also been ordered by Kirkdale Industrial Training Services to schedule its meeting rooms, conference centres and equipment, and by Action for Business in Bradford to manage their Carlisle Business Centre, which has 89 offices with conference and meeting rooms for hire.

Prospero Building Maintenance selects Fast Track Help Desk & PPM
Prospero Building Maintenance Ltd, the specialist building services company based on the Isle of Man has purchased both Fast Track Help Desk & Fast Track PPM. The company needed to organise its planned maintenance jobs and arrange call logging so that both its own engineers and clients could access the system and view job statuses.

July 2005

Gala Group, Corus & more choose iiS for Help Desk & Planned Preventative Maintenance
Casino and Bingo company Gala Group has chosen iiS planned maintenance software to help it efficiently look after the 198 sites it has throughout the UK. Fast Track PPM has also been chosen by metal products manufacturer and distributor Corus Group, diamond supplier Element 6, and salad and lettuce manufacturer Natures Way Foods. All ordered systems following trials of the user friendly downloadable package. JCA Group, a provider of Building Engineering Services has chosen both Fast Track Help Desk & PPM on which to run its central support system and schedule help field service engineers on client sites.

Five more companies go for iiS Room Booking systems
The University of Hull and Hackney Community College are two more educational facilities that iiS can add to its client list following their decisions to implement Fast Track Room Booking. Midlands based charity, Birmingham Voluntary Service Council, also found the software to be worth purchasing after comparing it to competing systems and finding it easier to use and much better value for money. Two organisations based in the US, St Philip the Apostle Church and Ingham Regional Medical Centre, also decided to go with the system following extensive testing of the downloadable package.

June 2005

Accenture chooses iiS Room Booking software
Global management consulting and technology services company, Accenture, has chosen iiS as the solution provider for its new Room Booking system in its Warwickshire offices. The solution will be used to manage the booking of all meeting and conference rooms and for the hot-desking of work spaces. iiS is very pleased to be working with Accenture on this project and that a leading technology consultancy chose our Room Booking software.

Sortex Ltd selects Fast Track Help Desk & PPM
Sortex Ltd, a world leader in sorting machinery for the food industry has selected Fast Track Help Desk and Fast Track PPM to take care of all reactive and planned maintenance works. The decision was made after an intensive review of helpdesk and maintenance systems and the iiS Fast Track range was chosen due to its quick set-up, ease of use, and lower cost than the competition.

May 2005

Havant International selects Fast Track Room Booking
Havant International Limited, Property Services and Facilities Management firm for the Langstone Technology Park has selected Fast Track Room Booking as its scheduling and Visitor Management system. The system needed to book meeting rooms and 'hot desks', print ID badges with photographs at reception and log the arrival of visitors and sent notice to the host via email & SMS.

Fast Track Room Booking for Dundee College
Dundee College has chosen Fast Track Room Booking as the scheduling tool for its rooms and facilities. iiS is happy to help another educational establishment reduce costs and become more efficient through automation.

April 2005

The English National Opera chooses Fast Track Room Booking
Fast Track Room Booking has been chosen by yet another esteemed organisation, this time it's the English National Opera that has selected iiS software to control their meeting and conference rooms. Throughout months of testing the downloadable trial it was clear that the end users had a favourite system all along and iiS would like to thank them once again for their custom.

The Royal Pharmaceutical Society selects Facilities Net Room Booking
The room booking module of Facilities Net has been chosen by the Royal Pharmaceutical Society in London. With over 300 users relying on the new system it was vitally important that a dependable solution was chosen, and after speaking to a number of existing iiS clients the Society was sure that Facilities Net was the ideal choice.

March 2005

iiS releases new Fast Track Help Desk & Fast Track PPM
Intelligent Information Systems Ltd has released it's new support desk solution, Fast Track Help Desk. It is a fully scalable, user-friendly system with features including Call Logging, Work Monitoring, Invoicing, and Stock, Labour & Parts Control, to name but a few. iiS has also released a Planned Preventative Maintenance module which works along with the helpdesk, Fast Track PPM. This has been designed to be very easy to use and quick to set up, so that engineers spend time on maintenance jobs rather than struggling with complicated software.

These solutions can be purchased from an almost unbelievable £495! More information including a FREE DOWNLOADABLE TRIAL can be found at http://www.fasttrackhelpdesk.com/

NIACRO and PACT choose iiS software to book their rooms
Another two charity organisations have selected Fast Track Room Booking, The Northern Ireland Association for the Care and Resettlement of Offenders, and Parents and Children Together. iiS is always happy to add organisations such as these to it's expansive client list and thanks them for spending the time to give our software a proper review.

February 2005

Bexley Training is the latest charity to choose Fast Track Room Booking
Fast Track Room Booking keeps on selling and the latest charity to select it is Bexley Training Group, provider of training and support services.

January 2005

The National Trust chooses Facilities Net
The National Trust has selected iiS's enterprise level software, Facilities Net, for over 500 users in their new Swindon office.  The Help Desk and Room Booking modules of Facilities Net were chosen due to their ease of use, integration with MS Outlook and the fact that the system is web-based.

3 more Fast Track Room Booking customers - Rio Tinto, Royal College of Psychiatrists & Science Learning Centre London
Multinational mining company Rio Tinto PLC, the University of London's Science Learning Centre and the Royal College of Psychiatrists have all chosen Fast Track Room Booking to schedule their rooms and resources. Each decision was made after taking advantage of the downloadable trial available at Fast Track Room Booking's website, http://www.fasttrackroombooking.com.

December 2004

Chulmleigh College opts for iiS Room Booking software
The Community College in Chulmleigh, Devon has chosen Fast Track Room Booking as the scheduling tool for its equipment and facilities. The fact that time slots could be changed at the flick of a switch and custom reports created quickly helped make it the obvious choice.

Trinity Resource Centre chooses Fast Track Room Booking
Trinity Church and Resource Centre in Kent has also chosen Fast Track Room Booking and iiS is pleased that they saw our software as a worthy investment.

November 2004

Genesis Enterprise Centre is on the Fast Track
Genesis Enterprise Centre in Derbyshire has decided that Fast Track Room Booking is the software on which to control the scheduling of all Boardrooms, Meeting Rooms, state of the art Training Rooms and Conference facilities it offers to businesses. The centre also offers ‘Business Incubator Offices’ where people can book offices and support services for extended periods in which to start new businesses. With an entire business model centred around rented space it was vital that the centre choose software which would not let them down.

Stockton International Family Centre chooses Fast Track Room Booking
Multi-cultural activity centre, Stockton International Family Centre, has selected Fast Track Room Booking as the program with which to schedule the meeting rooms, offices and other facilities across it's four buildings. iiS is pleased that Fast Track Room Booking met their requirements.

October 2004

Keenan Property Management selects iiS Help Desk & PPM
Dublin based Property Management company, KPM have selected the PPM module of iiS Help Desk to help them better support the extensive list of apartments, business parks and commercial and industrial units they manage. The maintenance management system was chosen to aid them in ensuring assets are properly safeguarded and contractual guidelines are comfortably met.

Brytec Ltd finds its CMMS
Welding company Brytec Ltd of Preston has selected iiS as its supplier of a new Planned Preventative Maintenance tool. It is extremely important that their factory and machines are always in good working order and iiS is proud that they saw our solution as being fit for the job.

September 2004

Interserve FM saves time with iiS Survey Software
The Facilities Services division of Interserve Plc is one of the UK's leading providers of management and support services. Interserve has chosen iiS Survey for Pocket PC software to help them investigate work-related injuries and accidents amongst clients.

Saga Group Ltd chooses iiS Help Desk
Insurance and finance products, holidays and cruises, health advice and magazine publishing are just a few of the areas that the Saga Group covers. Selecting the right web-based Help Desk Software was an important decision as the company has a large list of assets it maintains. iiS is proud to be the solution provider of choice and looks forward to its future operating partnership with Saga.

August 2004

The Adult College Lancaster selects Fast Track Room Booking
The Adult College Lancaster selected Fast Track Room Booking as its chosen room scheduling solution. With a large number of rooms being booked on a daily basis they needed not only a robust system they could rely upon but one which was user friendly and could be operated by all staff.

Sigma A&M finds is new Helpdesk
London based outsourced technical solutions and services firm, Sigma A&M Ltd, have chosen iiS Help Desk as the solution on which to operate their Help Desk. With a high profile client list of advertising and marketing agencies, including Saatchi & Saatchi and Fallon using Sigma for IT support, there is a lot relying on their Help Desk staff who needed powerful software and industry leading support.

July 2004

iiS Releases Fast Track Room Booking
Intelligent Information Systems Ltd has released its latest Room Scheduling solution, Fast Track Room Booking. The software is based on the iiS enterprise products but aimed at smaller companies with smaller groups of users. More information and a free download trial can be found at http://www.fasttrackroombooking.com.

Claremore Mechanical Services Ltd deploys iiS Help Desk
Claremore Mechanical Services deployed iiS Help Desk in July of this year after searching for a system to help them with their key business of installing, servicing and maintaining HVAC systems throughout Greater London. The new Help Desk was chosen on the criteria that it was user friendly and would improve data capture, updating and reporting.

Cambridge Regional College & Help Desk and More
Cambridge Regional College chose iiS Help Desk to manage and track the considerable number of Work Orders which pass through its Facilities Management department. They also use its Planned Preventative Maintenance (PPM) module to schedule all building maintenance works across their 100,000 square metre campus.

June 2004

Plymouth College of Art & Design’s new PPM & Asset Tracking system
Plymouth College of Art & Design has selected iiS Help Desk & PPM as its new Estates Management system after searching for a Maintenance Management and Asset Tracking solution.

March 2004

iiS Help Desk Business Benefits seminar a complete success
At iiS’s recent London seminar, discussions focussed on the main Help Desk issues and the benefits which can be brought to facilities management when the latest solutions are deployed. The benefits discussed derive from cost savings and automation: saving time and money.

Keynote speaker Philip Russell, Managing Director of Mapeley, reviewed both the traditional and modern approaches to help desk and service management in his speech “From Cost Centre to Profit Centre - The Power of the Helpdesk”. Phillip also presented and overview of Mapeley Ltd, and how the modern approach to help desk had enabled the savings of millions of pounds managing the estates of the Inland Revenue and Customs & Excise.

Discussing how the use of the right Help Desk has considerably helped the company in maintaining its 1900 properties with over 90,000 staff, Phillip covered such issues as the empowering of staff to make decisions, including financial ones, and the importance of streamlined performance measurement. Phillip also indicated that, in his experience, services such as FM have a higher profile in the USA when compared to the UK, but that the tendency is for the perceived value of UK services to be increasing.

The iiS FM consultancy team then demonstrated how a help desk can greatly improve responsiveness, shorten communication trails through automatic email updates, and generally cut costs through automation. BIFM I.T. Steering Group member Mike Dowling presented mobile asset data gathering, including a case history of a project at the Royal Courts of Justice. Mobile computers, especially hand-helds, can speed up accurate data acquisition enormously. Mike explained how many help desk initiatives falter because of inaccurate or missing space and asset data. It seems that mobile operations are bound to become a big part of FM, as staff members can contribute accurate information at any time, not just when they are sitting at their desks.

iiS would like to thank everyone who attended and for their positive feedback.